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Session Policies
Cancellation
Cancellations made at least 12 hours before a session return your credit. Cancellations inside 12 hours forfeit the credit for that session.
Rescheduling
You can reschedule from the parent portal up to 12 hours before your session. Inside 12 hours, text the coach and we'll do our best to accommodate.
No-shows
No-shows forfeit the session credit. If something urgent comes up, text us at (289) 879-5221.
Late arrival
Please arrive 10 minutes early. Athletes arriving more than 15 minutes late may be asked to join the next available session for safety reasons.